COLORADO SPRINGS AUTO REPAIR

689 reviews
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5

awesome

5

Excellent repair work and customer service.

5

Very friendly, very professional, and got my old clunker running pretty good again. Thanks!!! You guys are great.

5

Very trusted mechanics - always looking out for your best interest - will not fix things that do not need immediate attention - will discuss with you before any further action is taken -

3

I still have the same issue with starting the Bobcat. It takes about 10 cranks to start. And the choke is on when it is cold, and off when the engine begins to warm up. And when I had started it the first time after bringing it back from the shop, it died after it warmed up. I had to adjust the fuel/air mixture and fast idle on the carb. So now It stays on, but still takes about 10 cranks before it will start.

5

Professional/Outstanding

5

Had my truck worked on best customer service i have ever seen. Will continue bringing my vehicle here.

5

Amazing people and service!

5

Groffs team got vehicle taken in and care of before we went out of state For trip. I had some trouble otw and had to get some work done and groffs made sure we were taken care of in every way and love the customer service and work provided. Car runs great now and all Is well and we were able to See family for holiday. Thanks again Groffs team. Happy new year

1

Tried to get pricing over the phone. He didn’t take the time to listen to my issue I will be going elsewhere

We apologize for the experience Wade. No one should ever feel unimportant however, we do not typically do estimates over the phone as they aren't as specific and they should be. Pricing can be difficult if we can't see what the actual problem is and over the phone isn't always conducive for the customer. However, that's no excuse for any of our employees to not listen to a customer or give them the time they expect and deserve. Thank you for your honest review and we will work closely with our service writers to ensure top notch customer relations whether in person, or on the phone.

- Groff's Automotive Co.
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