The workers there were beyond polite, from the moment I called to confirm the appointment to me driving my car off the parking lot. They kept in contact with me throughout the day on what they found and asked permission to fix whatever needed fixing. The courtesy shuttle service was awesome, got a free ride home! And the best part is, they found a $216 problem vs a $2820 problem that Audi wanted to charge me! My car runs great now and I couldn’t be happier. Thank you thank you thank you.